Guide:“Prompt “Connecting to the synchronization server, please wait” when opening the project

"Connecting to the synchronization server" may be caused by the internal network or network proxy. It is recommended that you close the network or switch the network first to see if the project can be opened normally.

If the above operation does not solve your problem. Please send an Email to our official mailbox, we will help you troubleshoot and solve the problem as soon as possible.

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Email subject: When opening the project, prompt: Connecting to the synchronization server, please wait

Email content

1) Sharing link of the project

2) Screenshot of the problem page