Guide:I cannot save the project

If you cannot save the project during editing, do not close the editing window, open the console to check the error message and take a screenshot.

Browser to open the console shortcut: Ctrl (Cmd) +Alt+I

The shortcut of the client to open the console: Ctrl (Cmd) +Alt+Shift+I

After opening the console, please check in the console to see if there is a red letter error under the two tabs of Console and Network. If there is a red letter error, please drag the scroll bar to the bottom and take a screenshot.

Then, please send an Email to our official mailbox, we will help you troubleshoot and solve the problem as soon as possible.

Email address:

Email subject: I cannot save the project

Email content:

1) The description of the project cannot be saved + screenshot

2) Screenshot of the console error report