Guide:I cannot download HTML file

There are several possibilities that HTML cannot be downloaded. Please send an Email to our official mailbox, and we will help you troubleshoot and solve the problem as soon as possible

Email address:

Email subject: I cannot download HTML file

Email content:

1) Specific manifestations that HTML cannot be downloaded (for example, download stuck at 0%/download stuck at a certain percentage/download prompt is not saved)

2) Screenshot of the problem

3) Is it on client or browser?

4) Is it a specific project or all projects (if it is a specific project, please provide the sharing link of the project, if it is all the project, please provide Wondershare Mockitt account)