Guide:Lagging experienced when editing

If the editing is stuck, you can try to close Wondershare Mockitt and open it again to see if it can be resolved.

If the problem still exists, please send an Email to our official mailbox, and we will help you troubleshoot and solve the problem as soon as possible.

Email address: mockitt@wondershare.com

Email subject: Lagging experienced when editing

Email content:

1) Client or browser operation. If it is a client, what is the client version number?

2) Computer operating system version number

3) Whether the computer has a network proxy (VPN)

4) There is a problem with a specific project editor, and all project editors have problems. If you edit a question for a specific project, please provide a link to share the project.

Problem: slow