Guide:I cannot download APK file

There are several possibilities that the APK cannot be downloaded. Please send an Email to our official mailbox, and we will help you troubleshoot and solve the problem as soon as possible.

Email address: mockitt@wondershare.com

Email subject: I cannot download APK file

Email content:

1) The specific manifestation that the APK cannot be downloaded (for example, download stuck at 0%/download stuck at a certain percentage/download prompt is not saved)

2) Screenshot of the problem

3) Is it on client or browser?

4) Is it a specific project or all projects (if it is a specific project, please provide the sharing link of the project, if it is all the project, please provide Wondershare Mockitt account)